Delivery Information

UK MAINLAND DELIVERY

Standard delivery (Monday to Friday)

Free delivery. This offer excludes Northern Ireland, you will be presented with shipping fees upon checkout. We don’t currently offer delivery outside of the UK.

Once your item has been quality checked by our team, it will be dispatched the following day.

Grouped Courier Service - If you have ordered multiple items, where possible, we will group your order for 1 delivery, so all items arrive on the same day. Handy. However, this isn’t always possible, and your items will be delivered depending on size, weight and delivery timescale.

Please Note: Currently, we cannot deliver on Public/Bank Holidays or Weekends. Such deliveries will be made on the next available working day. Working days are defined as Monday-Friday 9.00-5.30pm inclusive, excluding Saturday, Sunday and Public Holidays. All orders placed after 4.00pm, Monday-Friday will be processed the next working day. This will add 1 extra working day to your estimated delivery date.

When you receive goods that require assembly before installing, it is very important that you check the instructions and any parts listed to ensure that you have all the relevant parts and that you can fit the product in strict accordance with the manufacturer’s instructions.

 

ONCE YOUR ITEM IS DELIVERED.


Please make sure that you check your items carefully once they arrive. In addition, we recommend that you keep all packaging, receipt or order number, which can be found on your order confirmation email.

Once delivered, the item/s you ordered will become your property (provided they have been paid for in full). Therefore, your responsibility and, apart from where damaged (reported within 48 hours) or faulty (reported within 30 days) when delivered or have been incorrectly delivered, we will not accept any liability for loss, accidental damage, malicious damage or destruction after they have been delivered.



SELF ASSEMBLY

We cannot refund products that have been wrongly fitted or be responsible for any consequences of miss-fitting our products. Therefore, we strongly recommend that you employ only qualified and experienced joiners and electricians to install our products.